We collaborate closely with NGED’s brand and communications team, and the wider teams throughout the organisation, to deliver a full range of customer communications.
We help NGED engage their audiences on key issues. From safety and the Priority Services Register (PSR) for vulnerable customers, to community education, engagement with schools through their ‘Circuit Squad’ resources as well as sustainability, environmental initiatives, and DSO (Distribution System Operator) communications.
Our role is deeply involved in guiding the creation of resources and materials that are visually compelling, accessible, and strategically aligned.
This collaboration allows our creative and design teams to bring NGED’s messages to life within a corporate framework while stretching our creative vision to resonate with specific customer audiences. For instance, we developed distinctive sub-brands for NGED’s DSO team and Circuit Squad for school outreach, giving each initiative a strong and recognisable identity within NGED’s brand family.
Our work spans multiple formats, including animations, social media graphics, community event materials, and annual reports. These regulatory reports and strategy documents require us to transform complex data into digestible infographics, reader-friendly charts, and accessible, engaging content.
